Through a recommendation from a friend, I met up with Kai, he listens carefully to my criteria and answered all my questions professionally. But he didn't recommend me anything on the spot, so I thought he's just like other agents, who will only recommend me new launches. After a few days, to my surprise, Kai contacted me and presented his detailed findings to me base on my criteria, listing down the possible options, analysing and explaining the pros and cons of each option to me. I felt that he listens and recommends with his heart, not avoiding any good houses just because there is a possibility he will earn less. With his high-efficiency and good negotiation skills, within 2 weeks, I am delighted to have purchase the house the fits most of my needs and criteria! Kai's professionalism & sincerity in thinking from buyer's perspective, is very rare to find in the today’s market. I'm very lucky and blessed to have met him, and I will strongly recommend Kai to all my friends & family!