Dear ERA Management,
I met your ERA Agent, Bertram Tian, during the viewing of a property at Regent Park. From the initial meeting and outset, I was most impressed by Bertram. He appeared just as interested to help me and find me a suitable property as opposed to merely selling me one. Critically and crucially, I felt I was being listened to and the focal point of the process.
Bertram was fast and prompt in his replies and dealings. I believe this to be very important as buying a property for a client is a huge deal, both literally and figuratively. Bertram arranged appropriate viewing and his services were both quick and efficient. Buying a property involves a considerable amount of logistical bureaucracy in terms of lawyers, paperwork, bank loans and transfers, renovations, negotiations, actual moving. In all of these instances, Bertram was unfailingly helpful and supportive.
Furthermore, the agent has the necessary experience and wonderful ‘can – do’ attitude.
Yan Jun Ping