Terms of Sale

Important Information - Terms of Sale

    1. By purchasing any product or service, which for the purposes of these Terms of Sale includes utilising StreetSine products and/or services on a complimentary basis as well as activating a Trial Account ("Services") from StreetSine Singapore Pte Ltd or its related companies ("StreetSine"), including access to websites or applications owned or administered by StreetSine, data and advertising/marketing products and services, you ( the "Purchaser") has entered into a legally binding agreement with StreetSine.
    2. The terms set out in section 2 of these Terms of Sale apply to all purchases. Additional terms may apply to the sale of specific products or services.
    3. By making a purchase you accept and agree to be bound by these terms. Further, you also agree to be bound by StreetSine's general terms of use set out at https://www.srx.com.sg/terms-of-use and the StreetSine privacy policy set out at https://www.srx.com.sg/privacy-policy. You are advised to read these policies before making any purchase.
    4. Please be advised that StreetSine may amend both the General Terms of Use and Privacy Policy from time to time and you are advised to check regularly for updates to these policies.
    5. Unless expressly set out in the Terms of Sale, no party other than the purchaser shall acquire any rights whatsoever under the Terms of Sale by virtue of the Contract (Rights of Third Parties) Act (Cap. 53B) or otherwise.
    1. Purchases
      1. Purchases are limited to the subscription, products and/or services expressly identified in the Terms of Sale and/or recorded in the invoice.
      2. For that avoidance of doubt any purchaser may not rely on any term or condition unless it is in writing and forms part of these Terms of Sale or any related product or service specific Term of Sale. StreetSine provides absolutely no warranty as to the results achieved by Purchasers using our products or services.
      3. Products purchased for individual use are non-transferable and are not permitted to be shared.
      4. The purchaser must at their own cost provide any computer and/or device required to access any subscription and/or services or products. Similarly, the purchaser must at their own cost provide any internet access required to access any subscription and/or services or products.
      5. Unless otherwise specified in writing all subscriptions are for a 12-month period from the date of purchase.
      6. Product purchases may only be made through StreetSine websites or applications or from an authorised person of StreetSine.
      7. If a purchaser fails to utilise products and/or services during the active period and before expiry date of their subscription, those products or services will be forfeited. The time period cannot be extended.
      8. If a purchaser renews their subscription term, any unutilised benefits products or services will not be carried over.
      9. Trial accounts, including Purchaser-activated trial accounts are valid for one-time use only per user and may be utilised for a maximum period of one month or such other period as StreetSine determines in its absolute discretion. StreetSine reserves the right to limit, alter or amend the functionality available under trial accounts and to suspend, cancel or deactivate trial accounts in its absolute discretion and at any time and without notice to the Purchaser. StreetSine shall not be liable for any information lost or any other damage caused to the Purchaser through activation, use or deactivation of the trial account.
    2. Payments
      1. Your right to use any Products or Services is wholly dependent upon having made payment for those Products and or Services and your use is limited to the Product(s) and/or Service(s) recorded in the invoice.
      2. The purchaser has absolute responsibility for their choice of method or payment and as such bears sole responsibility for any charges and/or fees incurred by their nominated payment method. Similarly, if the purchaser chooses to change their method of payment, the purchaser bears sole responsibility for any consequential charges and/or fees that may be incurred.
      3. If a purchaser nominates to make payment by way of cheque, the provision of the purchased subscription, service and/or product shall only be made available to the purchaser upon the cheque being cleared by StreetSine's Bank of choice. Any fees incurred by virtue of a cheque that fails to clear shall be paid expeditiously and in full by the purchaser.
    3. Prices
      1. The cost of any subscription, service or product offered by StreetSine to a prospective purchaser may change from time to time at the sole discretion of StreetSine.
    4. Refunds & Exchanges
      1. All sales are final. Refunds are not permitted. Transfers, exchanges or substitutions of one product for another product or service are not permitted save for in exceptional circumstances and at the sole discretion of StreetSine.
    5. Policy of Acceptable Use
      1. The purchaser agrees not to use any subscription, product or service in any way that is unlawful under any applicable laws, or harms StreetSine, its service providers, suppliers or any other user. You agree not to use any subscription, product or service in any way that breaches any other code of conduct, policy or notice on the Services. Salespersons are permitted to use the graphics, charts and illustrations in the Home ReportTM for marketing purposes. This can include ranges as long as it does not reveal the actual transactions in accordance with the regulations of the Council for Estate Agencies.
    6. Intellectual Property Rights
      1. StreetSine reserves all intellectual property rights in relation to any subscription, product or services or related content including but not limited to its online web content, newsletters, data analysis, X-Drone footage, and any trademarks or material subject to copywrite. Nothing in these Terms of Sale provides the purchaser any rights to, licence or the right to use any IP material other than was expressly authorised within the subscription, product or service terms of sale and limited to the express purposes identified in that subscription, product or service terms of sale.
    7. Disclaimers
      1. Any purchase of any subscription, product or service is subject to StreetSine's Terms of Use https://www.srx.com.sg/terms-of-use expressly including those provisions set out under the headings of No Warranty and Further Disclaimers. Further, any purchaser expressly acknowledges that their purchase is on an "as is" basis. StreetSine expressly disclaims all warranties or any kind, whether express or implied, including but not limited to implied warranties on merchantability, fitness for a particular purpose and non-infringement to the maximum extent permitted by law.
    8. Indemnity
      1. The purchaser agrees to indemnify and hold StreetSine, each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable legal fees, arising out of or in connection with any purchaser content, any third party applications, software or submission any purchaser may post or share on or through the Site, their use of the Service or the Site, their conduct in connection with the Service or the Site or with other users of the Service or the Site, or any violation of the Terms of Use or of any law or the rights of any third party, including without limitation any action(s) or claims(s) against StreetSine on account of any User Content or Submission being or containing material that infringes the intellectual property of a third party.
    9. Termination
      1. StreetSine may terminate the Terms of Sale without notice. Causes for termination may include but are not limited to:
        1. the purchaser being made subject of a bankruptcy order:
        2. the purchaser fails to make payment in accordance with the Terms of Sale:
        3. infringement of the intellectual property rights of StreetSine and/or any Third Party:
        4. pursuant to any Court Order or reasonable request by any law enforcement or other Government agency: or
        5. discontinuance or material modification of StreetSine's subscriptions, products or services.
      2. Any termination of the Terms of Sales or purchase agreement shall result in the purchaser no longer having made available to them the purchased subscription, product or service. The purchaser shall not be eligible for any refund in whole or in part nor are they entitled to any compensation or indemnity in any circumstances.
    1. A purchaser may by virtue of their purchase of a subscription, product or service be able to access certain data. StreetSine owns the intellectual property rights to all data and content related to its subscriptions, products or services but grants a limited non-exclusive, revocable license for a purchaser to use for their individual internal business purposes.
    2. A purchaser is not permitted to reproduce any data accessed pursuant to their purchase or any subscription product or service nor are they permitted to pass off or represent any such data as being their own.
    3. Purchasers of any subscription, product or service that provides access to data products or services shall not distribute such data to any third party unless they request and obtain express permission in writing from Streetsine. Any such express permission granted may be limited in any way and may be revoked by StreetSine at any time without notice.
    4. Data purchased for specific single-use purpose (eg flyers) may only be used for the specific purpose set out in writing in any product specific Terms or Sales supplementing these general Terms of Sale and may only be used once only for that purpose. Thereafter data must be deleted or destroyed by the purchaser who is not permitted to extract data or retain copies of the data in whole or in part.
    5. The purchase of any data product or service is subject to the Terms of Use expressly including those provisions set out under the headings of No Warranty and Further Disclaimers. Any purchaser expressly acknowledges that their purchase of any data product or service is on an "as is" basis. StreetSine expressly disclaims all warranties or any kind, whether express or implied, including but not limited to implied warranties on merchantability, fitness for a particular purpose and non-infringement to the maximum extent permitted by law.
    6. StreetSine reserves the right to amend or vary these terms in relation to data products and services to any extent and at any time in its sole discretion.
    1. This section applies to accounts purchased or provided for access to SRX Advisor, SRX Advisor Web, Agent Connect, Analyzer, Home Report, Mortgage Connect as well as professional/restricted features of public websites/ SRX App("Professional Apps")
    2. Professional Account Apps are for personal use and may only be accessed by one user.
    3. Purchasers acknowledge that they are responsible for maintaining confidentiality of their access details and devices and are liable for all activities using their account.
    4. StreetSine reserves the right to access any account for investigation purpose at its sole discretion and without notice.
    5. A purchaser's right to access any product or service depends upon ongoing compliance with terms of use and other related policies, the terms or sale, applicable laws and payment for the product or services having been processed and received by StreetSine
    6. StreetSine reserves the right to terminate access to any product or service at any time and in its sole discretion in particular but not limited to circumstances where the access has been made available by the purchaser to one or more additional users.
  5. V360 TOURS
    1. StreetSine acts as agent for the provision of V360 Tours on behalf of V360 Property (Singapore) Pte Ltd who are directly responsible for the service provision.
    2. All sales in relation to V360 Property Tours are additionally subject to the Terms of Sale of the service provider V360 Property (Singapore) Pte Ltd.
    1. Drone Services may be purchased either through SRX's website. Apps or through an authorised StreetSine representative. In the event that StreetSine decides that the Drone services are unable to be provided for any reason, the related Drone credit will be returned to the user's account for use on other Drone Services. For the avoidance of doubt, no cash refund will be made in respect of Drone credits in any circumstance whatsoever.
    2. StreetSine is subject to restrictions from CAAS, SAF and other authorities in relation to drone flights. The terms of StreetSine's licenses and flight permits may restrict the ability to fly at particular locations or the scope of any permitted flights or the footage permitted to be obtained. . Purchasers acknowledge that these restrictions may change from time to time and may only become known after a Drone Services purchase has been made and may result in StreetSine being unable to deliver some requested Drone Services, be delayed in delivering requested Drone Services, or only be able to perform the Drone Services with restrictions.
    3. Drone Services may involve a lead time of up to four weeks due to the administrative process for applying for and receiving permits from the required authorities, flight scheduling, SAF flight operations, weather and other unforeseen circumstances.
    4. Requests for Drone Services cannot be cancelled. StreetSine reserves the right to refuse any Drone Services request in its absolute discretion.
    5. Drone footage and/or images cannot be reused for posting of additional listings after expiry/fulfilment of existing listing
    6. Drone images, videos or footage obtained pursuant to any purchase of a subscription, product or service are for use by that purchaser for single use listing on SRX.com.sg or the SRX App and are not permitted to be shared with or transferred to any third party. The rights of any purchaser to use any images, videos or footage is non-exclusive. Further the footage cannot be reused in any additional listings by the purchaser after the expiry of the licence under which it was obtained.
    1. Valuation reports are prepared subject to the following Limiting Conditions:
      1. The report is confidential to the Client and restricted in use for the specific purpose to which it refers. StreetSine disclaim any liability should it be used by other person(s) or for any other purpose(s).
      2. Neither the whole or any part of a valuation report or any reference to it may be included in any document, circular or statement or be published in any way without prior written consent to the form and context in which it may appear. StreetSine bears no responsibility for any unauthorized inclusion or publication.
      3. Where it is stated in a valuation report that information has been supplied by another party, this information is believed to be reliable and StreetSine accepts no responsibility if this should prove not to be so.
      4. Where information is given without reference to another party in a valuation report, it shall be taken that this information has been obtained or gathered through best efforts and to the author's best knowledge.
      5. No structural survey has been made of the buildings and therefore StreetSine are not able to report that the buildings are free of rot infestation or any other defect. None of the services in the buildings will have been tested.
      6. Unless otherwise instructed, StreetSine do not normally carry out requisitions with the various public authorities to confirm that the property is not adversely affected by any public schemes. No requisition on the road or drainage proposals will have been made.
      7. No allowance will be made in the report for any charges, mortgages, outgoings or amounts owing on the property, nor for any expenses or taxes which may be incurred.
      8. The title to the property is assumed to be good and free from any encumbrances and restrictions of an onerous nature unless otherwise specified. StreetSine accepts no responsibility for any investigations into title, searches and requisitions and other such legal matters.
      9. The author of the report is not required to give testimony or to appear in court or any other tribunal or to any government agency by reason of this valuation report or with reference to the property in question, unless prior arrangements have been made and agreed upon.
      10. Any plan or map included in this report is solely for identification purposes only and should not be treated as certified copies of areas or other particulars contained therein.
      11. StreetSine certify that, to the best of our knowledge, all statements and information which appear in the report are true, and no pertinent information has been knowingly or deliberately withheld.
      12. In any valuation report, it is assumed that the current use of the property is not in contravention of any planning or other statutory regulations or law.
    1. Only those who have purchased access to the flyer program may order flyers which must be specific to the named purchaser. Those who have purchased access to the flyer programme may not order flyers in the name of or for the benefit of any third party
    2. Purchasers are responsible for ensuring that the content of any flyer ordered complies with any applicable laws, including CEA rules. Similarly, purchasers are responsible for obtaining any agency approval that may be required. The final content of any flyer must be agreed in writing by the purchaser in its entirety before production.
    3. Purchasers acknowledge that the lead time for the production of flyers is variable including but not limited to; order demand, design period and availability of printing slots.
    4. All orders for flyers must be based upon the standard template and purchasers are permitted up to three revisions of their initial design without additional costs. Additional charges will apply for any subsequent revisions.
    5. An order quantity of 500 pieces or above must be agreed by any purchaser in writing before production. Pricing will be variable depending on the number of pieces ordered at any one time.
    6. Flyers are delivered by SingPost. StreetSine only warrants the delivery of the ordered flyers, correctly addressed to SingPost and accepts no liability whatsoever of any failure to deliver some or all of the flyers on the part of SingPost.
    7. In certain circumstances flyers may not reach the target addressees due to unit(s) having transacted en-bloc and been vacated, and buildings rejecting flyers. Purchasers acknowledge that the selection of target addresses is solely the purchasers responsibility and StreetSine will not be liable for any rejected item or items that may not be delivered.
    1. This section shall apply to all forms of marketing and/or advertising services that may be providing by StreetSine from time to time including Property Listings and Advertising related to individual agents.
    2. Listings may relate to commercial or residential property and advertisements may relate to individual agents or other products or service that StreetSine may from time to time permit to be advertised on its platforms and/or website(s).
    3. For the purposes of this section "Content" is that information and/or material supplied by a purchaser to StreetSine for the purpose of submitting a Listing or Advertisement.
    4. All content must be submitted in the file format specified by StreetSine which may change from time to time and must include all information required by StreetSine for the completion of any submission.
    5. Submissions made under this section are not confidential information and any person making a submission warrants that the content doesn't infringe the rights of any third parties including but not limited to contractual rights, copyright, trademark, privacy or other personal or proprietary right or rights. In particular any Party making a submission must ensure that no image or content contains any watermark or logo of any of StreetSine's competitors.
    6. StreetSine reserves the right to accept or reject any Advertisement or Listing at its sole discretion without any requirement to provide reasons to the Party making the relevant submission. The refusal to accept the whole or part of any submitted content of any particular advertisement or listing does not constituent any breach of StreetSine's contractual obligations as full discretion as to Content rests with StreetSine and that discretion extends to the timing of publication or placement of any Advertisement or Listing as well as its positioning or presentation on any of StreetSine's platforms.
    7. StreetSine does not undertake to review or correct any content after submission and/or publication of the said content. Any errors in submitted content are the sole responsibility of the party making any submission.
    8. StreetSine reserves the right to remove without notice any Advertisement or Listing that it deems non-compliant with any of these Terms of Sale or StreetSine's Terms of Use.
    9. Parties submitting content must ensure that they have all the necessary legal, regulatory and Government approvals, licences, consents and permits required in relation to any submitted content.
    10. Any Party who has submitted any content for the purposes of any Advertisement or Listing may request that the content and/or if already published the Advertisement or Listing be withdrawn. In these circumstances StreetSine is not liable for any refund in part or in whole. It may also be the case that it is not feasible to withdraw the submitted content or Advertisement or Listing and in its sole discretion StreetSine may refuse any such request.
    11. The use of HTML, TAGS, BOTS or any other means other than those provided on the website is a violation of these Terms of Sale and may result in StreetSine deleting any listing. Repeated violations by any account holder may result in an account being suspended or terminated and the forfeiture of any entitlements or benefits remaining under any subscription or package.
    12. Submitting content for the purposes of any Advertisement or Listing creates in favour of StreetSine an irrevocable, non-exclusive, royalty-free, worldwide, right to use, copy, modify, adapt and/or manipulate the Content for purposes including but not limited to public performance or display, or StreetSine's marketing or distribution or placement of any Advertisement or Listing on other mediums in addition to Websites, Applications or Newsletters.
    13. By Submitting content the party making the submission undertakes to hold harmless StreetSine and its affiliates, employees, agents, contractors, directors, officers and third party providers from all liabilities, demands, costs and expenses (including legal expenses) arising in connection with any Content including but not limited to the publication of the Content.
    14. All submissions must be made in accordance with StreetSine's Terms of Use https://www.srx.com.sg/terms-of-use
  10. X-VALUE
    1. StreetSine collects and collates public information from sources that include user input, Real Estate professionals, retail business, and Government Agencies that include but are not limited to, the Urban Redevelopment Agency, Singapore Department of Statistics and Singapore Post Limited. StreetSine does not alter or manipulate the accuracy of that data when it conducts analysis or presents information in its services such as the provision of an X-Value.
    2. To the best of our knowledge, the raw data and analytical output are accurate, but no decision should be made solely on these figures. Property investments are subject to risks, including possible loss of principal amount invested. The value of properties may fall or rise. Past performance or any prediction or forecast is not necessarily indicative of future performance. Services rendered by StreetSine do not constitute and shall not be construed as constituting investment advice or recommendations and are prepared without regard to the specific objectives, financial situations or needs or any particular person who may receive or use the services or site. Investors should study all relevant information and consider whether the investment is appropriate for them. Property listing(s) or other information is provided for your personal, non-commercial use only and is not intended for any purpose other than to identify prospective properties that you may be interested in. You should seek the advice of your financial, property, and legal advisors before purchasing, renting, or selling property. If you are using information from the services to make decisions regarding the purchase of goods or services from a retail business marketing on www.streetsince.com or one of our other sites, you should thoroughly consider all your options or alternatives. Purchase and investment decisions are solely the responsibility of the party making such decisions. StreetSine is not responsible or liable in any manner whatsoever for any default in the property or for any damages that flow from any purchasing, renting, selling or otherwise dealing with a property.
    1. A Purchaser may refer their customers and/or contacts to become members of SRX or mySG Home to enable them to track the value of their home.
    2. Anyone making such a referral warrants that they have the consent of the party they refer to be referred for that purpose and to be contacted in relation to the referral.
    3. Once any user signs up to become a member of SRX, they are subject to StreetSine's Terms of Use and Privacy Policy both of which may be amended from time-to-time.
    4. SRX reserves the right, subject to the terms of use and privacy policy, to contact its members, including those referred by others with consent for purposes such as marketing of products and services, including StreetSine's products and services.
    5. While any person making a referral may have access to certain personal information of any person referred, the referrer undertakes not to use such information in any way that would breach StreetSine's Terms of Use or Privacy Policy or the PDPA.
    6. Users may request to delink from any agent at any time and should any user make such a request, StreetSine will delink that user expeditiously.